Medical Receptionist
Core
First point of contact for patients, managing check-in/out flow, scheduling, and insurance verification in an ophthalmology practice.
Role type
Medical Receptionist (Patient Coordinator)
Builds
Patient visit experience and administrative operations for ophthalmology clinics
Domain
Healthcare / Ophthalmology
Deliverable
Dashboards & analysis (patient scheduling/flow management)
Required skills
Patient flow management, insurance verification, phone/email communication, cash handling, Microsoft Office proficiency
Preferred skills
Customer service excellence, adaptability, initiative
Technologies
Microsoft Excel, Word, PowerPoint, Outlook
Responsibilities
Greet patients and manage office flow, answer phones and handle inquiries, verify medical/vision insurance, collect payments and reconcile cash drawers, perform general office duties
Seniority
Entry-level, individual contributor