Senior Technical Consultant
Core
Senior Technical Consultant assisting customers in adopting the Workato platform for integration and automation, defining best practices, and driving solution design.
Role type
Senior IC technical consultant (post-sales)
Builds
Customer adoption of iPaaS platform, integration solutions, and automation workflows
Domain
Enterprise software, iPaaS, cloud-native architecture, app integration
Deliverable
client delivery
Required skills
solutions and implementation consulting, integration and system design principles, on-premise infrastructure and cloud-based deployments, SDLC and end-to-end integration development, technical documentation, experience with integration platforms (Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, Oracle Integration Suite)
Preferred skills
cloud business apps (Workday, NetSuite, Salesforce, Servicenow, SAP), web development frameworks, JS frontend and backend, OEM or embedded SaaS solutions, embedding third-party integrations or iFrames
Responsibilities
Onboard new customers onto the platform by providing technical consulting and enablement; Engage with customers to gather requirements and lead solution design; Share best practices regarding deployment models and governance; Collaborate with Product and Engineering to review requirements and identify platform enhancements; Act as a customer evangelist and advocate; Conduct post-onboarding deployment health checks and process optimization guidance; Create or enhance content such as presentations, demos, architecture patterns, and online courses; Prioritize and deliver outstanding customer service
Seniority
Senior, hands-on IC