Director, IT
Core
Define IT strategy and manage corporate IT assets, help desk, and security compliance for a global remote-first company.
Role type
Director, IT (IC + Team Lead)
Builds
Corporate IT infrastructure, security posture, and operational support for a global SaaS organization
Domain
Cloud-first SaaS, global remote operations
Deliverable
infrastructure
Required skills
IT strategy definition, remote team management, help desk operations, PCI DSS compliance, budget management, vendor management, ticketing systems, identity providers, inventory management, Google Workspace, mobile device management, endpoint detection and response, Windows domains, cross-platform workstation/server administration (Windows, MacOS, Linux), patch management
Preferred skills
AWS experience
Responsibilities
Define IT strategy in collaboration with company leadership, manage a small remote team, manage contractors, operate all corporate IT assets, manage IT Help Desk, participate in PCI DSS compliance, partner with InfoSec, manage IT budget
Seniority
Director, strategic leadership with hands-on technical oversight