Director, Global Delivery Excellence
Core
Lead global training delivery operations for data and AI teams, evolving from traditional instructor-led training to an AI-first, customized delivery model.
Role type
Senior leadership, global operations director
Builds
Global training delivery capacity and AI-first operational workflows
Domain
Data & AI / Enterprise Training Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Global people leadership, workforce capacity planning, data fluency, AI-first operating model design, instructor development, cross-functional influence
Preferred skills
Databricks platform expertise, Databricks certification
Technologies
Databricks, Apache Spark, Delta Lake, MLflow
Responsibilities
Own global training delivery function across customer, partner, and internal audiences; Balance FTE and ATP instructor supply against forecasted demand; Translate delivery strategy into execution with data-driven capacity planning; Lead evolution toward AI-first operations and customized training; Build and scale high-performing global instructor teams; Influence cross-functional teams on Training Ops, Curriculum, and GTM
Seniority
Director, global strategy & execution
