Forward Deployed Engineer Intern – AI Implementation
Core
Intern configuring AI Employees, prompts, and workflows for customers on Nextiva's AI-powered customer experience platform.
Role type
Intern, Forward Deployed Engineer (AI Implementation)
Builds
Configured AI solutions (AI Employees) for customer use cases
Domain
Customer Experience (CX) / Enterprise AI / Conversational AI
Deliverable
product features
Required skills
Prompt engineering, Large Language Model (LLM) knowledge, API basics, Workflow logic, Tool calling, Customer onboarding
Preferred skills
Python, Low-code/no-code platforms, RAG, Vector databases, AI evaluation frameworks
Responsibilities
Guide customers through Xbert AI onboarding, Configure AI Employees for business use cases, Write and refine prompts, Build deterministic conversation flows, Test AI solutions, Train customers on AI Employee management, Document requirements and configurations
Seniority
Intern