Pharmacy Quality Improvement Specialist (On-site)
Core
Overseeing critical quality processes within the pharmacy, with a primary focus on managing the Adverse Drug Event (ADE) reporting process and analyzing patient feedback to drive operational improvements.
Role type
Pharmacy Quality Improvement Specialist
Builds
Quality assurance processes and patient safety initiatives for BlinkRx and Quick Save platforms
Domain
Healthcare technology / Pharmacy operations
Deliverable
client delivery
Required skills
Adverse Drug Event (ADE) reporting, patient feedback analysis, quality metrics monitoring, regulatory compliance, process improvement, data analysis, Google Suite proficiency
Preferred skills
Mentoring, training colleagues
Technologies
Google Suite
Responsibilities
Review internal reporting of patient and provider communications for potential ADEs; Complete and submit client-specific ADE forms and conduct FDA submissions when necessary; Analyze patient survey reports to identify trends and develop action plans; Review daily quality reports and correct issues according to business rules; Collaborate with internal teams to resolve operational inefficiencies; Maintain compliance with corporate policies and state/federal regulations.
Seniority
Mid-level, hands-on specialist