Professional Services Technical Architect
Core
Lead technical direction for customer engagements, designing high-level architectures and implementation plans for GitLab infrastructure and functionality to support DevOps and DevSecOps transformations.
Role type
Senior Professional Services Technical Architect
Builds
GitLab infrastructure and functionality for self-managed and cloud environments
Domain
DevOps / DevSecOps / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
DevOps platform design, CI/CD migration, infrastructure as code, cloud architecture, Terraform, Ansible, GitLab Environment Toolkit, Congregate, ACID properties, asynchronous communication, technical leadership
Preferred skills
Enterprise software development, scalable system design, security and compliance trade-offs, mentorship, automation code maintenance
Technologies
GitLab, Terraform, Ansible, Congregate, GitLab Environment Toolkit (GET)
Responsibilities
Design and deliver GitLab reference architecture implementations for self-managed and cloud environments; Lead source code management and CI/CD migrations to GitLab; Build repeatable delivery kits, documentation, and enablement materials; Lead the full technical delivery lifecycle for Professional Services engagements; Produce high-level and detailed technical designs for GitLab infrastructure; Evaluate and communicate scalability and security considerations; Deploy and configure GitLab in customer environments using Terraform and Ansible; Plan and execute source system migrations to GitLab using Congregate; Provide DevOps and DevSecOps consulting and best-practice guidance; Coordinate and oversee implementation work across team members, partners, and customer stakeholders; Mentor Professional Services and partner consultants; Maintain and improve delivery automation assets; Support scoping and Statement of Work creation; Develop case studies, presentations, and best-practice methodologies.
Seniority
Senior, hands-on IC with customer-facing leadership