Strategic Program Manager
Core
Partner with enterprises and startups to accelerate product launches from New Product Development (NPD) through mass production, acting as a trusted advisor on engineering, operations, quality, and logistics.
Role type
Senior IC Strategic Program Manager (NPD/NPI)
Builds
Standard, configurable, and custom manufacturing solutions for the Americas
Domain
Manufacturing / Engineering / Product Lifecycle Management
Deliverable
product features
Required skills
New Product Development (NPD), New Product Introduction (NPI), high-volume manufacturing, CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, Assembly, risk management, program management, time management
Preferred skills
cross-functional collaboration, process optimization, customer success, business acumen, problem-solving
Technologies
standard program management tools and software
Responsibilities
Act as primary customer advocate to build relationships and deliver high-quality experiences; Collaborate cross-functionally with pre- and post-sale teams to ensure on-time delivery; Identify risks early and develop mitigation plans to keep projects on track; Serve as Subject Matter Expert (SME) providing insights to internal teams and customers; Monitor and report program milestones to meet customer expectations; Identify opportunities for process improvements to enhance operational efficiency; Facilitate regular status meetings to communicate requirements and resolve blockers.
Seniority
Senior, hands-on IC
