Senior Manager, Professional Services Technical Architect
Core
Oversee the AMER Technical Architecture practice for GitLab's Professional Services, guiding complex implementations, shaping service patterns, and coaching senior technical talent to deliver measurable customer outcomes.
Role type
Senior Manager, Technical Architect (Professional Services)
Builds
Production-ready GitLab implementations, repeatable delivery kits, and architecture standards for enterprise customers.
Domain
DevSecOps, Platform Engineering, AI-powered developer workflows, Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Managing senior technical professionals, Platform engineering expertise, Consultative engagement management, Technically complex presales, Fast-moving environment adaptability, Building repeatable delivery methods, Executive-level stakeholder alignment
Preferred skills
AI-powered developer workflows, Security, DevSecOps, Enterprise platform adoption
Technologies
GitLab, AI, Security, DevSecOps
Responsibilities
Manage and develop the AMER Technical Architecture team across platform, AI, and security engagements; Manage the practice end-to-end covering presales, scoping, delivery oversight, and forecasting; Coach architects to grow as credible advisors; Partner on complex presales motions for estimation and solution framing; Join strategic customer conversations to build credibility; Guide first-mover delivery of new GitLab capabilities; Turn lessons into reusable templates and architecture guidance; Represent the practice in management discussions.
Seniority
Senior Manager, hands-on leadership with strategic oversight