CareerPlan

Strategy & Operations Manager, Citymapper

New York CityFull-time$100k2026-09-15 → 2026-11-10
Hybrid

Core

Lead a team of Data Analysts to ensure data quality and reliability for Citymapper's transportation platform, partnering with product and engineering to drive user improvements.

Role type

Senior IC Strategy & Operations Manager (People Leadership)

Builds

Data strategy, team workflows, and automation systems for web and mobile products

Domain

Mobility / Transportation / Data Operations

Deliverable

dashboards & analysis

Required skills

Team leadership, data strategy, cross-functional partnership, project management, complex problem solving

Preferred skills

Data analysis, Python, transit data formats (GTFS, TransXChange, SIRI, HAFAS)

Technologies

Python, GTFS, TransXChange, SIRI, HAFAS

Responsibilities

Coach and develop a high-performing team of Data Analysts; Own data strategy and quality for the region; Partner with Product, Engineering, and Operations to align priorities; Shape team tools, workflows, and automation; Turn complex datasets into actionable insights

Seniority

Senior, hands-on IC with people leadership