Reconciliation and Proofing Representative
Core
Ensures the quality of tasks and services by performing daily/weekly/monthly reconciliation of accounts and resolving discrepancies.
Role type
Mid-level operations specialist (account reconciliation)
Builds
Accurate financial account records and risk control reports
Domain
Financial services / Operations
Required skills
Account reconciliation, Financial operations, Risk assessment, SOP adherence, Data analysis, Customer service, Escalation management, Compliance knowledge, MS Excel, Written and verbal communication
Preferred skills
Experience in a financial institution, Self-motivation, Detail orientation, Ability to work under pressure
Technologies
Microsoft Office, MS Excel
Responsibilities
Perform daily/weekly/monthly reconciliation of assigned accounts, Follow up and escalate outstanding breaks, Respond to customer enquiries, Report SLA and risk control breaches, Adhere to SOPs and security policies, Participate in training programs
Seniority
Mid-level, hands-on IC