Fraud Operations Specialist
Core
Entry-level operations support providing record maintenance, account opening, and workflow management for retail banking products.
Role type
entry-level IC fraud operations specialist
Builds
operational support services for retail banking accounts and records
Domain
US Retail Banking
Required skills
Advanced Excel, Power BI, Retail domain knowledge, US Retail Banking basics, complex database management, attention to detail
Preferred skills
Credit Card domain process experience, Lean Certification
Technologies
Excel, Power BI, complex databases
Responsibilities
Maintain records and documentation, open accounts in coordination with the Core Team, conduct basic analysis and workflow management, assess risk and drive compliance with laws and regulations, serve as liaison between operations staff and clients
Seniority
Entry-level, 0-3 years experience