Young Apprentice - C00
Core
Entry-level support role performing routine operational, administrative, and customer service tasks under direct supervision.
Role type
Junior administrative and operational support specialist
Builds
Daily operational activities and customer service support for US Consumer Cards
Domain
Banking / Financial Services / Administrative Support
Deliverable
dashboards & analysis
Required skills
Data entry, document handling, basic computer activities, customer inquiry resolution, risk assessment, compliance adherence, process improvement, collaboration, attention to detail
Preferred skills
Previous experience, clear written and verbal communication
Technologies
Standard office software, document management systems
Responsibilities
Perform copies, printing, and document transportation; check and receive materials; execute basic computer activities; resolve routine customer inquiries; maintain data accuracy and records; track progress and prepare status updates; escalate risks and compliance issues; participate in process improvement and change implementation.
Seniority
Entry-level, supervised IC