Applications Support Sr Analyst - Asst. Vice President
Core
Senior Application Support Analyst providing technical and business support for Citi Applications, ensuring stability, efficiency, and effectiveness for Ultra High Net Worth clients globally.
Role type
Senior IC Application Support Analyst
Builds
Production application systems and data infrastructure for wealth management services
Domain
Financial Services / Big Data & Application Operations
Required skills
Application production support, Hadoop/Big Data platforms (HDFS, Hive, Impala, Spark, YARN, Kafka), Linux administration, SQL, Incident management, Risk reconciliation, Technical documentation, Stakeholder liaison
Preferred skills
UNIX shell scripting, Python/PERL, Autosys/CONTROL-M, ITRS Active Console, Performance tuning, Capacity planning
Technologies
Hadoop, Cloudera, HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka, Linux, Autosys, CONTROL-M, ITRS Active Console, RDBMS
Responsibilities
Provide quick resolutions to application issues and drive stability improvements; Perform start of day checks, continuous monitoring, and regional handover; Execute same day risk reconciliations; Manage application systems and operating environments for stability and quality; Develop and maintain technical support documentation; Assess risk and impact of production issues and escalate to management; Participate in application releases from development to production; Act as liaison between users, internal technology groups, and vendors; Coach and train new recruits; Ensure storage and archiving procedures are functioning correctly.
Seniority
Senior, hands-on IC with leadership responsibilities