Applications Support Sr Analyst - Asst Vice President
Core
Senior Application Support Analyst providing technical and business support for Citi Applications, ensuring stability, efficiency, and effectiveness for Ultra High Net Worth clients globally.
Role type
Senior IC Application Support Analyst
Builds
Production application systems and data infrastructure for wealth management services
Domain
Financial Services / Big Data & Application Operations
Required skills
Application support, Hadoop/Big Data platforms (Cloudera, HDFS, Hive, Spark), SQL, Linux, UNIX shell scripting, Python, Autosys, Risk reconciliation, Incident management, Performance tuning
Preferred skills
Programming languages, Monitoring tools (ITRS Active Console), Microsoft Office, Capacity planning
Technologies
Cloudera, HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka, Linux, Autosys, CONTROL-M, RDBMS, Python, PERL
Responsibilities
Provide quick resolutions to app issues and drive stability improvements; Maintain application systems in daily operations; Perform start of day checks, continuous monitoring, and regional handover; Conduct same day risk reconciliations; Develop and maintain technical support documentation; Assess risk and impact of production issues; Participate in application releases and post-implementation analysis; Act as liaison between users, internal technology groups, and vendors; Coach and train new recruits; Formulate scope for complex application enhancements
Seniority
Senior, hands-on IC with mentorship responsibilities