EMEA Services Billing Operations Director
Core
Senior leadership role driving operational excellence, strategic transformation, and risk management for high-volume Services Billing and Transaction Services operations.
Role type
Senior leadership IC (Billing Operations Director)
Builds
High-volume billing, payment processing, cash management, reconciliation, and transaction reporting functions
Domain
Financial Services / Banking Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic vision, executive leadership, operational transformation, AI and automation implementation, risk management, regulatory compliance, financial acumen, stakeholder management
Preferred skills
Lean Six Sigma, process reengineering, digital innovation, talent development
Technologies
AI, automation, predictive analytics, digital solutions
Responsibilities
Provide executive leadership for large-scale Billing, Cash, Trade Operations, and Transaction Services functions; Develop and execute long-term operational strategies; Lead business transformation initiatives leveraging AI and automation; Oversee end-to-end billing operations and payment processing; Maintain a strong risk and control environment; Lead, mentor, and develop a high-performing team of managers and senior leaders
Seniority
Director, strategic leadership & large-scale team management
