CareerPlan

Fraud Operations Manager (Japanese Speaker)

KUALA LUMPUR, Wilayah Persekutuan Kuala Lumpur, MalaysiaFull-time2026-07-20 → 2026-11-10

Core

Manage end-to-end authentication, verification, approval, and release of manual payment instructions across multiple currencies while ensuring compliance and fraud prevention.

Role type

Senior IC fraud operations manager

Builds

Secure payment release workflows and fraud control mechanisms

Domain

Banking / Financial Crime / Payments

Required skills

Fraud operations, Payment instruction verification, Regulatory compliance, Risk management, SQL, Data visualization (Tableau/Power BI), Japanese language proficiency

Preferred skills

Regional banking operations, International payment/fund transfer operations, SWIFT processes, Investigation and escalation management

Responsibilities

Perform end-to-end authentication and verification of manual payment instructions; Validate supporting documentation and authorization requirements; Identify and escalate suspicious transactions; Ensure compliance with internal policies and regulatory requirements; Review complex high-value payment requests; Perform maker/checker controls; Identify operational risks and process improvement opportunities; Act as a subject-matter expert for cross-functional teams

Seniority

Mid-Senior, hands-on IC