ETL Application Support Analyst
Core
Senior Application Support Analyst providing technical and business support for Citi Applications, ensuring stability, efficiency, and effectiveness in daily operations.
Role type
Senior IC application support analyst (ETL/Data Warehouse)
Builds
Maintains and supports production application systems and operating environments for the firm
Domain
Finance / Data Engineering
Required skills
ETL development and support (Ab Initio), Oracle database support, Unix support, Data warehouse application support, Incident and request ticket management, Risk reconciliation, Contingency planning, Technical documentation, Stakeholder liaison, SLA adherence
Preferred skills
Finance domain experience, Programming languages, Problem management tools
Technologies
Ab Initio, Oracle, Unix
Responsibilities
Perform same day risk reconciliations, Manage application systems in daily operations, Develop and maintain technical support documentation, Participate in application releases from development to production, Act as liaison between users, internal technology groups, and vendors, Assess risk and impact of production issues, Ensure storage and archiving procedures function correctly, Coach and train new recruits
Seniority
Senior, hands-on IC