Custody FX Production Support - Assistant Vice President
Core
Provide Level 2 production support and troubleshooting for the Custody FX suite of applications within Citi's global Execution Services, ensuring stability and efficiency for traders and operations teams.
Role type
Senior Application Support Engineer (FX Production)
Builds
Custody FX applications and their operating environments
Domain
Global Finance / FX Trading / Application Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Application support, FX suite knowledge (trading/settlements), Cloud servers (ECS, AWS), SQL/Oracle databases, Windows/UNIX OS, Monitoring tools (ITRS Geneos), MQ mechanisms, Shell scripting/Python, ITIL principles (Incident/Change/Problem management)
Preferred skills
Automation development, Root cause analysis, Major incident management
Technologies
AWS, ECS, MS SQL, Oracle, Windows, UNIX, ITRS Geneos, MQ
Responsibilities
Perform start of day checks and continuous monitoring, Partner with development teams to prioritize bug fixes, Participate in application releases, Monitor applications proactively, Engineer automation to reduce toil, Troubleshoot issues with operations and traders, Drive major incident meetings and problem management
Seniority
Senior, hands-on IC