Client Service Specialist
Core
Ensure excellent customer service and generate exceptional experiences for Citigold and Citigold Private Client clients at a branch, managing resources and promoting products.
Role type
Client Service Specialist (Branch) (via careerplan.io/jobs/859032214289-client-service-specialist-at-citi)
Builds
Client satisfaction and branch operational efficiency
Domain
Banking / Wealth Management
Deliverable
client delivery
Required skills
Customer service, Branch operations, Product promotion, Cash handling, Risk assessment, Compliance
Responsibilities
Coordinate application of the Attention and Operation Model in Branch, Promote products and services to clients, Coordinate material resources and employees, Contribute to control and security functions, Fulfill client necessities while providing exceptional experience, Perform efficient and accurate banking transactions including cash management