Technical Learning Manager

## Responsibilities ### Program Ownership - Own the strategy and execution of Lyft's technical learning portfolio, including engineering continuing education programs, documentation improvement initiatives, and compliance training - Manage mid-cycle programs with active stakeholder relationships and scheduled commitments — ensuring continuity, quality, and follow-through - Provide editorial oversight for Lyft's internal technical content initiatives, including the Tech Blog — managing workflow, stakeholder relationships, and publication processes in partnership with engineering contributors - Assess the current program portfolio and make recommendations grounded in engineer needs and business priorities - Provide engaging learning experiences that empower technologists to do their best work at Lyft - Embed AI upskilling in all programs including LLM education, AI productivity programming, and connecting the dots across all AI training functions at Lyft - Partner with internal AI Champions and peer learning program owners to ensure technical learning initiatives are connected, complementary, and reaching the right audiences - Own and maintain tech learning sites, resources, and reference materials — ensuring content is current, discoverable, and reflects the latest programs and priorities ### Program Design and Scaling - Design programs in ambiguous spaces — clarifying goals, defining success metrics, and building toward sustained program health - Leverage a champion model and internal subject matter experts to scale content delivery - Ensure programs are documented and structured for self-serve or handoff where appropriate - Build toward a scalable, structured continuing education program for engineers at Lyft, anchored in identified skill gaps ### Cross-functional Integration - Partner with the technical onboarding program to ensure the onboarding experience is well-integrated with the broader technical learning ecosystem - Integrate technical manager training topics into People Development's Manager programming — ensuring engineering managers are well-served within the broader PDev portfolio - As the role grows, contribute to resourcing decisions and help shape the structure of the technical learning function at Lyft ### Stakeholder Partnership - Build and maintain trusted relationships with engineering leaders, infrastructure TPMs, and tech-adjacent teams as the face of PDev to the technical community - Partner with HRBPs and People Analytics to understand the needs of the technical audience and measure program impact - Navigate cross-functional dependencies (legal, comms, compliance, LMS/platform) to keep programs running smoothly ## Requirements - 5+ years of experience in learning & development, technical program management, or a closely related field — with demonstrated ownership of complex, cross-functional programs - Experience designing and delivering learning programs for technical audiences — you should be comfortable reviewing code snippets, understanding Git workflows (e.g. opening PRs, working in GitHub), and building curriculum for hands-on technical content - Strong program management skills: able to manage multiple programs simultaneously, define milestones, identify risks, and adapt in ambiguous environments - Demonstrated ability to build trusted relationships with engineering leaders and cross-functional stakeholders - Experience with AI/ML learning content, technical enablement, or developer education - Familiarity with LMS platforms (e.g., Codecademy, Docebo, Udemy) and experience managing compliance or required training workflows - Excellent communication skills — able to synthesize complex tradeoffs and present recommendations to senior leaders clearly and confidently - Comfort operating in a fast-moving environment ## Nice to Have ## Benefits