Technical Project Manager
Core
Lead complex digital transformations and enterprise-scale software implementations for global brands using Coveo's AI-powered platform.
Role type
Senior Technical Project Manager (Professional Services)
Builds
Production implementations of Coveo's AI-powered search and content discovery platform for enterprise clients.
Domain
Enterprise Search, AI, Cloud Software, Professional Services
Deliverable
production ML models | product features
Required skills
Large-scale IT project management, Technical requirements gathering, Technical documentation, Quality assurance coordination, Cloud-based software implementation, Stakeholder management, Risk mitigation, Agile delivery, Budget and timeline management
Preferred skills
PMP or Scrum Master certification, Web development or software engineering experience, Enterprise search/indexing knowledge, Salesforce ecosystem experience, Professional services automation tools (Certinia, Mavenlink), Agile tools (Jira, Azure DevOps)
Technologies
Coveo Platform, Jira, Azure DevOps, Salesforce, Certinia, Mavenlink
Responsibilities
Define project scope, objectives, milestones, and success criteria; Act as primary delivery lead and trusted advisor for customer stakeholders; Coordinate customer stakeholders, internal experts, and project resources; Develop and maintain detailed project plans tracking budgets, timelines, and deliverables; Manage project changes and implement mitigation strategies; Communicate project progress through status reports and governance meetings; Identify, assess, document, and escalate risks; Partner with architects and developers to translate business requirements into user stories.
Seniority
Senior, hands-on IC
