Principal Business Intelligence Analyst
Core
Own ZoomInfo's PLG measurement system, defining frameworks for customer adoption, monetization, retention, and growth to shape product investments and strategy.
Role type
Principal Product Analyst (PLG Measurement & Strategy)
Builds
Strategic measurement frameworks, executive scorecards, and automated AI-driven analytics workflows for product growth.
Domain
SaaS / Product-Led Growth / Customer Analytics
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Advanced SQL, Python, statistical analysis, experimentation design, root-cause analysis, stakeholder influence, project management, scalable reporting design
Preferred skills
PLG experience, SaaS business model expertise, AI tool integration
Technologies
SQL, Python, Claude, Claude Code
Responsibilities
Define and own the PLG measurement framework including KPIs and benchmarks; Identify behavioral patterns and friction points impacting customer journey outcomes; Influence product investment decisions by quantifying opportunity size and tradeoffs; Build automated systems to monitor performance and surface anomalies; Guide experimentation efforts across the PLG funnel; Serve as a strategic advisor to Product and GTM leadership on growth trends.
Seniority
Principal, strategic leadership & hands-on execution
