Head of UX Design and Research
Core
Architecting the future of autonomous logistics by defining how individuals, merchants, and partners interact with the world's leading drone delivery ecosystem.
Role type
Head of UX Design and Research (Product & UX Team Lead)
Builds
Consumer-facing apps, Partner & Merchant integrations, and Internal Tool surfaces for flight and logistics operations
Domain
Autonomous drone delivery / Last mile logistics / Physical-digital intersection
Deliverable
production ML models | product features | dashboards & analysis
Required skills
UX strategy, team leadership, service blueprinting, AI/automation design, design language definition, cross-functional collaboration
Preferred skills
Design thinking leadership, organizational change management, regulatory landscape navigation
Technologies
Autonomous systems, cloud-based logistics platforms, mobile applications
Responsibilities
Drive deep-dive insights into user perception of autonomous technology; Craft seamless interfaces for mobile apps and partner integrations; Optimize complex service blueprints connecting ground operations and logistics; Design sophisticated toolsets for fleet operators; Manage and grow a multi-disciplinary design team; Define the design language for the entire Wing ecosystem; Map and improve end-to-end service journeys
Seniority
Executive, hands-on IC with team leadership
