Sr Staff Product Operations Manager
Core
Chief architect of the internal operational ecosystem, orchestrating the intersection of technical innovation, product lifecycle, and global Go-to-Market acceleration for a Data and AI platform.
Role type
Sr Staff Product Operations Manager (Strategic Leadership)
Builds
Formal Operational Association, high-fidelity frameworks for engineering agility, scalable product development lifecycle (PDLC) solutions.
Domain
Data & AI Infrastructure / Enterprise SaaS
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Strategic operational framework design, investment intelligence & unit economics analysis, cross-functional stakeholder alignment, complex data synthesis, SQL & BI platform expertise, high-stakes initiative leadership.
Preferred skills
MBA, SaaS support operations experience, familiarity with Salesforce/Zendesk/Jira/Looker/Tableau.
Technologies
SQL, Business Intelligence (BI) platforms, Salesforce, Zendesk, Jira, Looker, Tableau.
Responsibilities
Define and govern strategic engagement models between Engineering, Product, and GTM; Act as critical advisor to executive leadership on resource allocation and unit economics; Transform disparate data signals into coherent business insights; Lead evolution of the product development lifecycle (PDLC) to remove bottlenecks; Build and maintain dashboards measuring support effectiveness and customer experience; Influence senior stakeholders with data-driven narratives.
Seniority
Sr Staff, high-leverage leadership & strategy
