Director, Software Engineering (AI Workflows & Ecosystem)
Core
Define and evolve Jobber's unified AI system layer to transform fragmented AI features into proactive, intelligent business operations for small service businesses.
Role type
Director, AI Workflows & Ecosystem
Builds
A unified, intelligent system layer enabling agentic workflows, cross-product context, and automated decision-making across the platform.
Domain
SaaS / AI / Small Business Service Operations
Deliverable
production ML models | product features | infrastructure
Required skills
Agent orchestration, tool use and workflow execution, AI evaluation (offline/online), observability and failure handling, guardrails and safety, tradeoffs between autonomy vs control, scaling engineering organizations, cross-org alignment, system-level reasoning
Preferred skills
Experience with production LLM systems, building multi-team orgs, challenging leadership assumptions, driving adoption across engineering and product
Technologies
LLMs, agentic systems, orchestration frameworks, evaluation platforms
Responsibilities
Define how AI works across the entire product, build and evolve a multi-team organization, make tradeoffs between speed, quality, and safety, push teams from feature thinking to system thinking, drive adoption across the company
Seniority
Director, hands-on leadership with strategic scope
