Account Manager
Core
Strategic advisor to creative teams and brands, driving AI adoption, engagement, retention, and expansion within an AI ecosystem for generative video, image, and voiceover.
Role type
Senior strategic account manager (AI/creative)
Builds
AI-powered creative workflows and content production for enterprise clients
Domain
Creative technology / Generative AI
Deliverable
production ML models
Required skills
SaaS account management, NDR quota management, enterprise relationship management, data-driven analysis, commercial acumen, project management, stakeholder management, cross-functional partnership
Preferred skills
Experience with creative teams/marketing/agencies, familiarity with AI tools and creative production workflows
Technologies
Generative AI video/image/voiceover platforms, SaaS platforms
Responsibilities
Own and manage a book of business focused on AI-powered creative accounts; Drive account expansion through upsell opportunities, increased adoption, and deeper product integration; Lead onboarding and adoption processes for new enterprise clients and strategic accounts; Conduct proactive monthly business reviews and strategic check-ins; Monitor client consumption, engagement, and adoption trends on a daily basis; Identify risks, growth opportunities, and workflow optimization opportunities through data-driven analysis; Partner cross-functionally with Product, Sales, Legal, Support, Marketing, and Content teams to advocate for client needs
Seniority
Senior, hands-on IC