Operations Delivery Lead (Parental Leave Contract)
Core
Lead operational functions, process improvements, systems optimization, and membership administration for a non-profit Jobs and Skills Council.
Role type
Senior Operations Delivery Lead
Builds
Operational processes, workflows, and systems for workforce planning and advocacy
Domain
Non-profit / Workforce Development / Industry Council
Required skills
Operations leadership, process improvement, workflow optimization, supplier management, systems management, membership administration, stakeholder engagement, project management
Preferred skills
Not-for-profit experience, membership environment experience, HubSpot, Monday.com
Technologies
Microsoft Office, HubSpot, Monday.com, CRM platforms
Responsibilities
Drive day-to-day operational processes and systems, develop and improve operational procedures, coordinate cross-functional activities, manage supplier relationships, oversee technology and systems management, manage membership administration processes, drive continuous improvement initiatives, coordinate internal communications
Seniority
Senior, hands-on IC
