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VP, Global Head of Trust & Safety

Austin, TX💼 Full-time🗓 2026-09-22 → 2026-09-26

Core

Lead Cloudflare's Global Trust and Safety team to build trust in the network, manage legal requests, and address abuse complaints at scale.

Role type

VP, Global Head of Trust & Safety

Builds

Trust and safety function, global team operations, automated tools for abuse handling

Domain

Internet infrastructure, cybersecurity, legal compliance, fraud prevention

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

Trust and Safety leadership, fraud/risk management, threat intelligence, legal request handling, global team management, crisis management, technical internet architecture knowledge, policy development, stakeholder engagement, external relations

Preferred skills

AI-powered automation strategy, data analytics for business insights, C-suite collaboration, international legal landscape awareness, global network of contacts

Technologies

Automated systems, AI-powered processing tools, global network infrastructure

Responsibilities

Design and build a trust and safety function for a highly technical company; Build and manage a world-class globally-distributed team operating 24/7/365; Create and maintain processes for handling legal requests and abuse complaints; Liaise with senior leaders, attorneys, and security staff; Work with engineers to create automated tools; Partner with Policy, Legal, and Product teams; Represent the company externally with industry groups and government officials; Maintain transparency reporting processes

Seniority

VP, strategic leadership & global team management

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