Product Operations Manager
Core
Own the operating system for product releases and improve the flow of customer feedback to Product teams.
Role type
Product Operations Manager (hands-on IC)
Builds
Release management systems, product feedback loops, and internal knowledge bases
Domain
SaaS / Legal Tech / AI
Required skills
release planning, roadmap management, feedback process design, adoption tracking, documentation management, lightweight scripting
Preferred skills
enterprise software experience, release management, support operations, product analytics
Technologies
Notion, documentation as code, agentic tooling, scripts
Responsibilities
Run release planning and readiness for major launches; Maintain the company-facing view of the product roadmap; Build and maintain a reliable product-feedback process; Track product and release health after launch; Maintain the product knowledge layer across internal sources; Use agentic tooling and lightweight code to remove operational friction
Seniority
Mid-level, hands-on IC
