Housing Officer
Core
Support people living in social and affordable housing by managing tenancies, collecting rent, and coordinating support services.
Role type
Housing Officer (Tenancy and Property Management)
Builds
Stable housing outcomes for tenants in social and affordable housing
Domain
Social housing / Community services
Required skills
Tenancy management, Rent collection and arrears management, Property inspections, Tenancy legislation knowledge, Record keeping, Reporting, Stakeholder engagement, Conflict resolution
Preferred skills
Certificate IV in Social Housing, Aboriginal or Torres Strait Islander background
Technologies
None stated
Responsibilities
Manage a portfolio of social and affordable housing tenancies; Support tenants to sustain their tenancies; Monitor and manage rent payments and arrears; Conduct routine property inspections; Maintain accurate tenancy and property records; Prepare operational reports; Represent the organization at court, tribunal, and interagency meetings
Seniority
Mid-level, hands-on IC