Housing Assistant
Core
Assist in the resolution of tenancy problems, collect rent, verify income and employment, and conduct field visits for housing inspections.
Role type
housing management assistant
Builds
rental units and lease agreements
Domain
public housing / social services
Deliverable
client delivery
Required skills
rent collection, tenant interviews, income verification, field visits, lease processing, court appearances, administrative hearings
Responsibilities
Assist in the resolution of tenancy problems; respond to complaints; collect rent and rent arrears; interview residents; investigate, and verify information obtained; inform tenants of Housing Authority rules, regulations and requirements; perform income and employment verifications for the purpose of rent determination; conduct field visits for rent collection/home visits regarding housekeeping concerns/window guards/air condition surveys, etc.; perform rentals and complete annual/interim reviews; perform case reviews and/or process lease renewals/contract rent changes; attend administrative hearings; make court appearances.