Store Manager - Kay Jewelers - Rib Mountain Development
Core
Lead day-to-day operations of a single Kay Jewelers store to achieve sales, profitability, customer satisfaction, and team development.
Role type
Senior retail store manager
Builds
Jewelry retail store operations and customer experiences
Domain
Retail / Jewelry
Required skills
Retail sales management, team coaching and development, inventory control, visual merchandising, sales strategy execution, customer service leadership, financial performance management, conflict resolution, MS Office proficiency
Preferred skills
Specialty retail or jewelry industry experience, Diamond Council of America (DCA) certification, 2 years of college education
Technologies
MS Office, inventory management systems, HR data systems
Responsibilities
Coach and develop store staff to instill brand image and ensure consistent customer experience; Attain sales projections and quotas while developing strategies to maximize team potential; Ensure compliance with company policies and maintain store cleanliness; Manage payroll, expenses, and discounting to increase profit margins; Handle customer requests and resolve issues; Work flexible schedules including opening/closing shifts and weekends.
Seniority
Senior, hands-on IC