CareerPlan

Senior Business Analyst - Insurance Reform

Melbourne CBD, VictoriaFull-time$286k2026-10-30 → 2026-11-13
Hybrid

Core

Design and implement future-state insurance, claims, and regulatory processes to support major regulatory reform and transformation.

Role type

Senior Business Analyst (Regulatory Transformation)

Builds

Operational processes, system requirements, and user stories for insurance and regulatory services.

Domain

Insurance, Regulatory Services, Government

Required skills

Business analysis, Process design, Requirements gathering, User story creation, Stakeholder management, Workshop facilitation, Salesforce experience, Regulatory translation

Preferred skills

Big Four consulting experience, Insurance claims expertise, Complex transformation background

Technologies

Salesforce, Case-management systems

Responsibilities

Design future-state insurance and claims processes, Translate legislation into operational processes, Develop process maps and operational documentation, Translate business designs into system requirements, Facilitate workshops with operations, legal, and technology teams, Provide progress updates to senior leadership