Autonomous Vehicle Roadside Assistance Agent - Orlando FL - (Onsite Position)
Core
Onsite roadside assistance agent for autonomous vehicles, responsible for monitoring, troubleshooting, and safely recovering self-driving cars in service areas.
Role type
Onsite AV roadside assistance agent
Builds
Safe recovery and monitoring of self-driving autonomous vehicles
Domain
Autonomous vehicles / Transportation / Customer support
Deliverable
physical/clinical work
Required skills
Basic computer troubleshooting, Android/Laptop proficiency, safe vehicle operation, situational awareness, multitasking, clear verbal/written communication, daily reporting
Preferred skills
4-year degree in industrial/applied sciences, IT support experience
Technologies
Android, Laptops, GSuite apps (Gmail, Hangouts, Sheets, Docs), touchscreen smartphones
Responsibilities
Troubleshoot and reboot self-driving vehicle software systems, monitor multiple software systems while driving, safely operate non-autonomous rescue vehicles, recover and park self-driving vehicles, educate public on self-driving tech, assist passengers with boarding/disembarking, complete daily operational reports
Seniority
Entry-level, hands-on IC
