Werkstudent:in (w/m/d): Support für die Community
Core
Support the technical community of students and teachers for the ANTON learning app via chat, email, and phone. (via careerplan.io/jobs/839105-werkstudentin-wmd-support-fur-die-community-at-anton)
Role type
Student support specialist (technical)
Builds
ANTON learning app for schools and students
Domain
EdTech
Deliverable
client delivery
Required skills
German (native), technical problem analysis, customer orientation, IT knowledge, reliability, self-management
Preferred skills
experience with online webinars, feature ideation
Technologies
ANTON app
Responsibilities
Answer user questions and troubleshoot technical issues via chat, email, and phone; assist school admins with directory setup; present app features in webinars; collect and analyze user feedback to improve the app