Support Engineer - Power Apps and Power Automate
Core
Provide hands-on technical support for Microsoft Power Platform (Power Apps, Power Automate, Dataverse) for real enterprise customers, diagnosing issues and delivering reliable resolutions.
Role type
Support Engineer (Power Platform)
Builds
Application behavior, automation flows, integrations, and governance configurations for enterprise customers
Domain
Enterprise Software / Low-Code Platform
Deliverable
client delivery
Required skills
Power Apps (Canvas & Model-Driven), Power Automate (Cloud Flows & Desktop), Dataverse, Connectors, ALM, DLP policies, Troubleshooting, Root cause analysis, Technical documentation
Preferred skills
Power BI, Azure, SharePoint, Dynamics 365, RPA, Multi-language proficiency
Technologies
Power Apps, Power Automate, Dataverse, Teams, SharePoint, Outlook, APIs
Responsibilities
Troubleshoot application errors, performance issues, and control behavior; Diagnose data source and connector failures; Resolve Dataverse configuration and security issues; Investigate flow failures and RPA execution problems; Support integrations and governance policies; Document resolutions and escalate complex issues
Seniority
Experienced IC