Customer Service Delivery Advocate
Core
Deliver vehicles to customers' driveways using custom car haulers, load/unload vehicles, and complete customer paperwork.
Role type
Customer Service Delivery Advocate (field operations)
Builds
Used automotive retail delivery service
Domain
Automotive retail / Logistics
Deliverable
physical/clinical work
Required skills
physical labor (lifting 50lbs, loading/unloading), safe driving, customer interaction, paperwork completion, English fluency
Preferred skills
commercial driver's license (not required but helpful), notary public license, state-specific vehicle/sales licenses
Technologies
customer tracking system, DMV/title/registration systems
Responsibilities
deliver vehicles to customers' doors, load/unload vehicles onto hauler, inspect car-hauler for safety, complete customer paperwork, maintain clean driving record
Seniority
Entry-level to Junior, hands-on IC