Operations Manager
Core
Lead operational delivery of Single LEAP 1 & 2 Defence contracts and the Queensland Schools Project within a Public Private Partnership (PPP) framework.
Role type
Senior Operations Manager (Facilities Management)
Builds
Integrated facilities management services including maintenance, cleaning, grounds, and asset lifecycle activities for Defence and Education clients.
Domain
Defence and Education Public Private Partnerships (PPP)
Required skills
Multi-site facilities management, PPP contract management, stakeholder relationship management, financial acumen, safety culture leadership, team coaching, asset management, compliance monitoring, budgeting and forecasting, continuous improvement.
Preferred skills
Innovation identification, contract retention strategies, business growth planning, policy development, training program delivery.
Technologies
Advanced computer and systems proficiency
Responsibilities
Lead end-to-end operational delivery ensuring compliance with Project Deeds and Service Specifications; Provide leadership and coaching to Regional Managers; Manage performance monitoring, reporting, and asset management programs; Build and maintain client, subcontractor, and stakeholder relationships; Manage contracts and subcontractors for quality and value outcomes; Drive safety culture and WHS compliance; Oversee financial performance including budgeting and cost control; Support talent attraction and retention strategies; Identify opportunities for innovation and business growth; Conduct regular site audits; Develop and deliver training programs.
Seniority
Senior, hands-on IC with leadership mandate