Senior Manager, Strategy & Operations
Core
Designing business systems roadmaps and operational infrastructure to drive scalable growth for the Expert Insights organization.
Role type
Senior Manager, Strategy & Operations (Business Systems)
Builds
Operational infrastructure, workflow automations, and vendor management systems for the Expert Insights team.
Domain
Enterprise AI market intelligence / Business Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Business operations strategy, cross-functional program leadership, vendor relationship management, process optimization, data analysis, systems thinking
Preferred skills
AI tool evaluation and implementation, procurement management, team leadership
Technologies
SQL, Snowflake, Excel, Google Sheets, Claude
Responsibilities
Develop the business systems roadmap for the scaling Expert Insights organization; Lead large cross-functional programs focused on workflow optimization and automation; Generate actionable insights by analyzing system usage and vendor performance; Design and implement workflow automations using AI tools; Serve as the point person for Expert Insights vendor partnerships and tool onboarding; Lead a team of two Associates.
Seniority
Senior Manager, hands-on IC with team leadership
