Service Manager
Core
Lead a team of Heavy Equipment Maintenance Technicians to manage service, repairs, and maintenance for customer and company-owned rental construction equipment.
Role type
Service Manager (Heavy Equipment Maintenance)
Builds
Rental fleet availability and reliability for construction contractors
Domain
Construction equipment rental and maintenance
Required skills
Team leadership, equipment maintenance, scheduling, customer relationship management, root cause analysis, safety compliance
Preferred skills
Construction industry background, field service experience, high school diploma or trade school certificate
Technologies
Proprietary T3 platform, industry-leading diagnostic tools
Responsibilities
Coordinate and supervise quality performance of equipment mechanics, schedule repairs for rental equipment, maintain customer relationships, resolve customer inquiries and complaints, train and develop employees, ensure safe work environment
Seniority
Individual Contributor, supervisory level