Senior STD Benefits Specialist Trainee
Core
Manage a full caseload of complex claims, including higher indemnity and larger corporate accounts, ensuring appropriate sign-offs and timely adjudication.
Role type
Senior Claims Specialist (Absence Management)
Builds
Claims decisions and return-to-work strategies for client companies
Domain
Employee benefits and insurance
Required skills
Claim management, contract interpretation, policy analysis, medical/vocational knowledge, return-to-work strategies, claims system operation, regulatory compliance, analytical thinking, mentoring
Preferred skills
Negotiation, coaching, handling ambiguous situations
Technologies
Claims systems
Responsibilities
Independently manage complex claims and render determinations; analyze claim files and apply policy definitions; verify liability and develop return-to-work strategies; produce objective documentation for claim decisions; mentor less experienced employees; coordinate with other products.
Seniority
Senior, hands-on IC with mentoring responsibilities