Staff Product Operations Manager, Platform
Core
Accelerate enterprise-ready delivery for a Connected Operations™ Cloud platform by building internal data/AI products, analyzing customer friction, and driving ARR through platform decisions.
Role type
Staff Product Operations Manager (Platform)
Builds
Internal data and AI products, dashboards, and repeatable analytical workflows for Product and Engineering teams.
Domain
IoT / Connected Operations / Enterprise SaaS
Deliverable
production ML models | dashboards & analysis
Required skills
Product operations, data analysis, AI-assisted development, revenue impact analysis, stakeholder management, product roadmap definition, enterprise platform knowledge, data visualization, ambiguity resolution, tool building
Preferred skills
B2B technology experience, Product Operations function experience, enterprise platform domains (billing, identity, security), customer success focus
Technologies
AI development tools, data analysis tools, internal product platforms
Responsibilities
Drive ARR by identifying enterprise-readiness gaps and shaping prioritization; Partner with product teams to remove blockers and track progress; Build and ship internal data/AI products to analyze platform usage and customer friction; Analyze large volumes of structured and unstructured data to find patterns; Turn one-time analyses into reliable, repeatable tools and workflows; Quantify revenue impact of platform investments; Own projects end to end from scoping to measuring adoption; Use AI-assisted development tools thoughtfully; Champion cultural principles as the team scales globally.
