AI Architect
Core
Accelerate adoption of BrazeAI capabilities and services by working directly with customers to identify, prioritize, and activate AI and agentic use cases.
Role type
Senior IC AI Architect (Consultative)
Builds
Customer AI transformation journeys, workshops, diagnostics, and accelerators for BrazeAI agents
Domain
Marketing Technology + Applied AI (Generative AI, Agents, LLMs)
Deliverable
client delivery
Required skills
Customer-facing technical consulting, workshop facilitation, prompt design, LLM tooling, business case building, marketing technology ecosystem knowledge, SQL, Liquid
Preferred skills
Hands-on experience with Agent Console, Operator, Decisioning Studio, depth in retail/eCommerce/QSR/gaming/media/financial services
Technologies
BrazeAI, MCP, LLMs, SQL, Liquid, Agent Console, Operator, Decisioning Studio
Responsibilities
Lead customer engagements (workshops, diagnostics, accelerators) to drive AI adoption; Identify and prioritize use cases that drive business goals; Recommend Professional Services partners; Provide thought leadership on AI in marketing; Collaborate cross-functionally to improve products and materials
Seniority
Senior, hands-on IC
