Cloud AI Adoption Manager
Core
Drive customer adoption and business value realization for Microsoft 365 Copilot, Copilot Chat, and AI agents while managing technical readiness, security, governance, and organizational change.
Role type
Senior customer-facing Cloud AI Adoption Manager
Builds
Adoption strategies, technical engagements, change management plans, and measurable business outcomes for enterprise clients
Domain
Cloud computing + Enterprise AI (Microsoft 365 Copilot ecosystem)
Required skills
Microsoft 365 Copilot administration, AI agent deployment (Copilot Studio), Microsoft security & compliance (Entra, Purview, DLP), change management, stakeholder engagement, adoption analytics
Preferred skills
Experience with agentic AI solutions, executive communication, global team collaboration
Technologies
Microsoft 365, Copilot Studio, Microsoft Entra, Microsoft Purview, SharePoint, Conditional Access
Responsibilities
Drive adoption metrics and usage insights for Copilot and AI agents; Serve as technical advisor for AI solution design and deployment; Resolve blockers in identity, security, compliance, and governance; Develop change management plans with executive sponsorship; Partner with account and technical teams to scale AI solutions; Analyze usage patterns to identify growth opportunities
Seniority
Senior, hands-on IC with strategic client engagement