Developer Engagement Team (Contract)
HybridFreelance / independent contractorNo visa sponsorship
Core
Resolve creator escalations and emergencies while managing communication between Roblox staff and the developer community.
Role type
contractor customer support specialist
Builds
safer, more civil shared experiences for the Roblox developer community
Domain
gaming platform / developer relations
Deliverable
client delivery
Required skills
critical thinking, verbal and written communication, time management, knowledge of Roblox Studio, experience developing on Roblox
Responsibilities
assist in resolving creator day-to-day escalations and emergencies, manage communication between Roblox staff and creators, maintain detailed records of customer interactions and transactions