Director, Design
Core
Build and scale a high-impact, product-embedded design organization delivering exceptional user experiences for complex observability workflows.
Role type
Director, Design (Leadership)
Builds
AI-first hybrid observability platform for digital infrastructure
Domain
IT Infrastructure Management / Observability / Enterprise Software
Deliverable
production ML models
Required skills
Design leadership, UX strategy, product development lifecycle integration, design research, UX metrics, team scaling, stakeholder management, complex system understanding
Preferred skills
Monitoring/observability domain expertise, AI-driven design tools, customer engagement
Technologies
AI-assisted design workflows
Responsibilities
Ensure UX decisions reflect real-world system complexity and user needs; Partner with Product and Engineering to deliver cohesive end-to-end experiences; Evolve and scale design processes; Establish and scale a research practice; Define and implement ways to measure UX effectiveness; Manage a team of designers in a complex product domain
Seniority
Director, strategic leadership & team building