Retail Operations Specialist
Core
Monitor and analyze partner store performance metrics to identify operational bottlenecks and implement solutions for a food and grocery delivery platform.
Role type
Retail Operations Specialist
Builds
Wolt Retail delivery network for groceries and essentials
Domain
Retail operations / Logistics / E-commerce
Required skills
Data analysis, Root-cause analysis, On-site store visits, Cross-functional collaboration, Operational process improvement, Metric tracking
Preferred skills
Retail or e-commerce experience, Store management experience, Travel within region, Fluent Polish and English
Technologies
Excel, Looker
Responsibilities
Monitor and analyze partner store performance metrics; Conduct root-cause analyses and develop actionable solutions; Perform on-site store visits to deliver training; Lead cross-functional operational initiatives; Establish regular operational business reviews; Identify and scale operational best practices.
Seniority
Mid-level, hands-on IC