Senior Technical Solutions Engineer (Platform)

## Responsibilities - Troubleshoot and resolve complex customer issues related to Databricks platform - Provide best practices support for custom-built solutions developed by Databricks customers - Deliver suggestions for improving performance in customer-specific environments - Assist with issues around third-party integrations with Databricks environment - Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests - Participate in the creation and maintenance of company documentation and knowledge articles - Be a true proponent of customer advocacy - Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs - Participate in weekend and weekday on call rotation ## Requirements - 4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired - Strong experience with SQL-based database is required - Linux/Unix administration skills - Hands-on experience with AWS, Azure or GCP - Experience with "Distributed Big Data Computing" environment - Technical degree or the equivalent experience - Written and spoken proficiency in both Japanese and English ## Nice to Have ## Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. ## Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. ## Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.