Senior Associate, Strategy & Operations, DoorDash for Business (Self Serve Meal Manager)
Core
Drive growth and retention for Self-Serve Meal Manager, a self-serve product automating recurring meals for corporate teams, by optimizing the funnel from acquisition to repeat ordering.
Role type
Senior growth operator and strategy analyst (B2B SaaS)
Builds
Self-serve meal automation product for corporate teams
Domain
B2B SaaS / Corporate Dining / Marketplace
Deliverable
product features
Required skills
SQL, growth experimentation, data analysis, customer outreach, root cause analysis, AI tool usage, product partnership
Preferred skills
Experience at marketplace companies, high-growth B2B startups, or early-stage AI companies
Technologies
SQL, AI tools (Claude, ChatGPT, Cursor)
Responsibilities
Analyze self-serve funnel end-to-end to identify drop-offs and run experiments on acquisition and onboarding; Write SQL daily to segment customers and measure lift; Resolve customer issues and run proactive outreach to at-risk teams; Translate individual customer problems into product trends and flag severity to engineering; Root cause order defects and track impact on quality metrics; Build AI-assisted workflows to automate analysis and replace manual fixes; Influence product roadmap with data-driven recommendations.
Seniority
Senior, hands-on IC